For all your General Transport needs!
No, you do not need an account to use our services.
We need the phone numbers for both the collection and delivery points, the address and if collection/delivery is for a business, the business name. We also require the total combined weight of your shipment and all three dimensions for each item once packaged/palletised. Also, if you hold an account with us, the Account/Customer Code or the linked phone number.
We need to be able to contact the Sender/Receiver directly if there are any issues such as: problems locating the address, nobody on site to accept the delivery etc. Often, a quick phone call directly to the contact person, can solve any problems that may arise, immediately.
We accept Credit/Debit Card payments (Visa/Mastercard) over the phone & Direct Deposit/Bank Transfer in to our Account. If your Job is urgent, we recommend paying by Credit Card to avoid any delays, as funds must be received before we proceed with your booking.
Your invoices will be emailed to you in our fortnightly Statement run. You can pay via Credit/Debit Card (Visa/Mastercard) over the phone or by Direct Deposit/Bank Transfer in to our Account. You can also open your account on a pay as you go basis.
No, we do not pass on any additional charges to you.
This all depends on the collection & delivery areas. The majority of our services are overnight however, we may only service certain areas on particular days & all services are subject to vehicle availability. Please confirm your ETA with our Team at the time of booking.
Yes, you can accurately track your booking by entering your Job/Booking number in to our Track Job
Yes, the Driver is able to contact you on the day of Collection/Delivery.
Yes, we are able to carry furniture if it’s flat-packed. We do not carry any other household goods such as mattresses, lounges or tables.
Yes, we carry Whitegoods, provided that they are in their original manufacturers packaging.
Yes, however this service is subject to strict conditions. Please contact our Team for more information.
We are not common carriers and as such, all freight is carried at your own risk, unless insured.
Yes, we offer Insurance for an additional cost, subject to certain Terms & Conditions being met. Please contact our Team for more information.
We do not offer a packaging service, all freight must be securely packaged before we collect your Consignment.