A Reliable Service for 50+ years

For all your General Transport needs!

  • Electronic Tracking of Shipments
  • Proof of Delivery by Return Email
  • Overnight Delivery in Most Areas
  • Same Day Service Sydney and Wollongong*
  • Same Day Service Melbourne Metro*
  * Subject to vehicle availability

Frequently Asked Questions…

Booking FAQs

Yes, currently we are only servicing account customers due to ongoing labour shortages. We are working on recruiting new members to our team and hope to be back to running as normal as soon as possible.

Call us on 131 453 to make a booking. If you hold an account with us, you are also able to use our online booking system. Contact our  Accounts Team on (02) 4224 4299 for your online details.

We need the phone numbers for both the collection and delivery points, the address and if collection/delivery is for a business, the business   name. We also require the total combined weight of your shipment and all three dimensions for each item once packaged/palletised. Also, if you hold an account with us, the Account/Customer Code or the linked phone number.

We need to be able to contact the Sender/Receiver directly if there are any issues such as: problems locating the address, nobody on site to accept the delivery etc. Often, a quick phone call directly to the contact person, can solve any problems that may arise, immediately.

Payment/Account FAQs

We accept Credit/Debit Card payments (Visa/Mastercard) over the phone & Direct Deposit/Bank Transfer in to our Account. If your Job is urgent, we recommend paying by Credit Card to avoid any delays, as funds must be received before we proceed with your booking.

Your invoices will be emailed to you in our fortnightly Statement run. You can pay via Credit/Debit Card (Visa/Mastercard) over the phone or by Direct Deposit/Bank Transfer in to our Account. You can also open your account on a pay as you go basis.

No, we do not pass on any additional charges to you.

You can apply for an account with us here or alternatively, call our Team and we will email you an application.

Collection & Delivery FAQs

This all depends on the collection & delivery areas. The majority of our services are overnight however, we may only service certain areas on particular days & all services are subject to vehicle availability. Please confirm your ETA with our Team at the time of booking.

Yes, you can accurately track your booking by entering your Job/Booking number in to our Track Job screen.

Yes, the Driver is able to contact you on the day of collection/delivery.

Do you Transport…?

Yes, we are able to carry furniture if it’s flat-packed. We do not carry any other household goods such as mattresses, lounges or tables.

Yes, we carry Whitegoods, provided that they are in their original manufacturers packaging.

No, we do not transport live freight.

Other FAQs

We are not common carriers and as such, all freight is carried at your own risk, unless insured.

Yes, we can offer insurance for an additional cost, subject to certain Terms & Conditions being met. Please contact our Team for more information.

We do not offer a packaging service, all freight must be securely packaged before we collect your Consignment.

To provide our team with a well-deserved break, we have a brief closure over the Festive Season with limited services available.  Closure periods will be noted here once dates are confirmed.                                                                                                                                    

Yes, we have a variable fuel levy which is currently 8.5%

Did we miss something? 

Please call our friendly team for answers on 131 453 or (02) 4224 4224