Our Customer Focus ...
During the last 50 years we have been able to develop Barnett's Couriers into a group of 200 Owner Drivers with their own small business entities who are able to give Barnett's Couriers a wider coverage area with the same reliability in the service supplied to you, the Customer.
We share a harmony with our Clients that is made possible by our exacting requirements concerning pick up and delivery details.
When you book a job with Barnett's Couriers, an army of highly skilled and motivated independent transport operators goes to work.
From the person that takes your telephone request to the job dispatcher and drivers, each is responsible for their area of expertise. Binding everything together is our unparalleled proficiency to endeavour to ensure that your goods arrive on time and in the same condition as they were consigned in, but all goods are carried at your own risk unless they are insured.
Most drivers at Barnett's Couriers are independent owner-drivers absolutely responsible for the transport of your goods. A consignment may move between many sets of hands, from drivers to warehouses back to a driver. At each stage of the process, these skilled operators are responsible for the safe and reliable movement of the consignment.
This means that every process is checked and then checked again for accuracy. We don't just depend on our in vehicle computerised network to ensure success at every stage, but use the expertise of an experienced team to give us, and you, the competitive edge.
At Barnett's Couriers we are proud to say that we were the first company in the world to have in operation a laser image reading computer. If you require a proof of delivery all you have to do is call our helpful staff and give them your docket number and they will email you a signed copy of your docket.
The company's advanced computer system has been especially designed for your transport needs. This system now allows you to book jobs on-line, track your freight in real time, print labels (supplied) to be placed on your freight as well as print your proof of deliveries. This system even allows you to view the last 6 months of freight movements either dispatched from you, delivered to you or charge to you.
Barnett's Couriers prides itself on Quality and Service and this keeps us at the forefront of the transport industry.